Labb 100% Love It or Return It Guarantee

At Labb.com, we strive to ensure your complete satisfaction with our products. If you are not entirely satisfied with your purchase, we are here to help. Please review our Labb 100% Love It or Return It Guarantee below for detailed information.

Return Terms

1. 60-Day 100% Refund Policy: You are eligible for a 100% refund on the Labb system within 60 days of purchase.
2. Drug Test Kits Refund Policy: You are eligible for a 100% refund on all drug test kits used or returned, provided that at least 15 test kits have been used.
3. Return Process: To initiate a return, please call our support team at 877-868-9967 and ask to speak with support.
4. Refund Coverage: Refunds apply to hardware, software, and test kits. Please note that this does not include laboratory testing.
5. Condition of Returned Hardware: All returned hardware must be in like-new condition to be eligible for a refund.
6. Return Shipping: You are responsible for paying for your own return shipping costs.
7. Partial Refunds: If the complete system is not returned, a partial refund will be issued based on the items returned.

We appreciate your understanding and cooperation. If you have any questions regarding this policy or need further assistance, please contact our support team.

Thank you for choosing Labb.com.